Privacy Policy

Information We Collect About You?

We receive information about you when you either register with us or place an order. We also receive information when you willingly complete customer feedback reviews, subscribe to newsletter or contact us. Website usage information is collected using cookies.

The following information is received upon placing an order with Chelsea Florals Ltd, first and last name, e-mail address, billing details, company information such as company name and registered address details. We require this information to enter into a binding contract (which is purchasing our products) to provide invoices, credit memos and other legal documents. This information is stored for legal reasons.

How Do We Use The Information About You?

We collect information about you to process your order, manage your account and if you agree, to e-mail you about status of your order, delivery instructions, information about other products and services we think may be of interest to you.

We use your information collected from the website to personalise your repeat visits to our website. If you agree, we shall pass on your personal information to our marketing team so that they may provide you with our monthly or seasonal offers.

Chelsea Florals Ltd will not share your information for marketing purposes with companies outside our organisation.

In processing your order, we may use information from fraud protection agencies.

Terms of Use

We store your personal information (such as name and e-mail address) ongoing until we receive a notice from you asking us to remove your registration.

In you would like your personal information to be removed, updated or modified, please contact us: [email protected]